My thanks to the readers that responded to our survey last week. It is intriguing that so many of you have fielded questions from your customers about phone order entry.  Some already have the majority of customers asking.

Today we'll take a look at the impact  having so many customers ask about smart-phone order entry has on your business.


For many years we have preached the advantages of using on-line order entry systems. Traditionally on-line customer order entry took place using an internet connected laptop accessing a Cloud package, but the smart-phone is now entering the market for on-line order entry. Today we will review at some of the recent technological advancements, and, more importantly, get your thought on those concepts.


If your head didn’t explode last week I would like to explore how to help your salespeople create a better basket. Sales orders are practically a basket of margin that needs to be managed. As we pointed out last week as owners we may not have the time to look at every detail, but we can train our people to make sure they maximize the basket for us.

I asked a food guy, one of my prospects, how he manages his profit margins. He said “I have that in my head. Any person that does not have it in his head isn’t running a good business and won’t be here for long.” 

Knowing every transaction in a business is a tough task.  If I tried that for my business I'm sure my head would explode.  Today we look at some ways to swiftly and accurately measure profitability for those of us who want to run a good business, but can't keep it all in our heads.


Back in May the FDA released new guidelines for product labeling. These changes are a result of confusion in the consumer market regarding what is healthy food and what is not. FSIS recently proposed that USDA labeling requirements parallel the FDA program. Time to look at the details.

Recently a customer commented to one of my employees that maintaining a computerized perpetual inventory wasn't a high priority because 'the bank isn't going to believe a computer number, they want you to go out and count the stock.'  This week we're going to take a look at the important idea of inventory reconciliation to see why he is a right and a little wrong.


Happy New Year! As promised, our New Year’s Resolutions for 2017. Trump promises to have a more business oriented perspective than prior administrations.  We will leverage this to benefit our businesses. We are going to take a different tack this year to get our readership to jump on board early to gain a financial advantage. The economy is running warm right now the markets are rising we will strike while the iron is hot.

As I prepare for the year-end Holidays I think back on the many phone calls I made as a salesperson and owner to food guys all over the country.  I am reminded of the separation in the market for the haves and the have-nots as potential users of applications to help run their businesses. Today we will discuss opportunities people in the food business have to increase productivity and manage margins more effectively.



After a very busy and hopefully successful 2016 is a perfect time to review some of the activities we talked about in our Activity Based Costing series and how they can affect your bottom line. In today's Newsletter we will look at your key areas with some reminders of what you need to look at to improve those areas for maximum profitability.



We are right before the Holidays and it seems like a good time to see how well we have done with our New Year's Resolutions for 2016 before we set them for 2017. I listed three of the 2016 resolutions below and the progress I've seen in these areas while working with processors and distributors from all over the country.




Issue 598 - Setting the Standards


We'll keep following last week's thread about Inventory Management and Profitability.   Food is a very unique industry, so making sure we measure ourselves against our industry cousins is important to understand the standard we are measured against. Got to know the other guy's score to see if you are a winner. Again focusing on inventory value and getting it right is one of the two key elements of our T&E analysis.

Read more ...